• All exchanges and returns would need to be raised within 3 days of the invoice date for Qatar orders. For local deliveries, there is an option to exchange at any of our boutiques within Qatar or through our online portal at


  • You will need to bring along your original invoice together with the item(s) in its original condition and packaging to any of our stores.

  • You will be entitled to an exchange of any item(s) in the store immediately after evaluation by our retail associates that it is valid.

  • There will be no refund if the value of the exchange item(s) is lower than the original item(s).

  • No other forms of exchanges (such as boutique cash vouchers or online store credit) will be given at our boutiques.


  • You will need to include your original invoice together with the item(s) in its original condition and packaging.

  • Kindly call the customer agent for further inquiry.

  • Mail us your parcel via a traceable mode of postage.

  • Wait for our email confirmation and you will be notified once your online Store Credit Voucher is ready. Generally, the processing period is 5 working days upon receipt of your parcel.

  • All requests for returns will be refunded via online Store Credit Vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for boutique vouchers. The online Store Credit Voucher is applicable online only and cannot be used in our Retail boutiques.

  • Online Store Credit Vouchers are to be used in a singular transaction and any excess amount not utilized, would not be refunded.

  • Online Store Credit Vouchers given will be at the buying price of the product as stated in the original invoice. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items.

  • However, if any of the products received is deemed defective or a wrong shipment, will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and whilst we endeavour to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing online store credits or any other methods at the discretion of

  • No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.


  • All items that are returned and exchanged, can only be made once

  • We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order

  • Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.

  • Garmin makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description, and fitness for a particular purpose

  • Such returns are at all times governed by the provisions of the Consumer Protection (Fair Trading) Act of Qatar

  • All decisions made by final

  • As Sample Store uses some of the latest graphics designs which may not be supported in lower version of browsers

  • We offer repair services for all our products. Kindly visit us at any of our boutiques in Qatar for more information or contact us at +(974) 44986498